Your Broker Found the Space. Who Is Leading the Project?
The broker may lead the real estate transaction. That doesn’t automatically make the broker responsible for determining whether the space works—or for delivering what happens…
tenant improvement strategy
Why Can I Hear People Through My Office Wall?
Acoustic privacy is much easier to specify during design than to fix after people move in. Originally published June 2014. Updated September 2026. The office…
Scope Creep Isn’t the Problem. Unmanaged Change Is.
Projects change. The owner’s job is to make sure the consequences of those changes are understood before they quietly become part of the project. Originally…
When Should an Owner’s Rep Get Involved? Before the Project Starts.
Some of the most consequential project decisions are made before anyone thinks the project has started. Originally published May 2012. Updated October 2026. A project…
What Was Behind That Wall? Construction Video & Photos Uncover Hidden Conditions
Photos, 360° capture and AI can create a remarkable visual record of a project. The owner still has to decide what should be captured before…
The Drawings Were Revised. Were the Trades Working From Them?
Issuing a revised drawing doesn’t mean the people performing the work are building from it. Originally published December 2011. Updated October 2026 to reflect current…
Who Is Managing Everything Between the Lease and the Move?
Architects, contractors, brokers, technology teams, furniture vendors and movers may all have defined scopes. The owner still needs someone watching how those scopes come together….