The Facilities Director Left. The Decision Process Got Exposed.
The knowledge may remain. Context and authority may no longer sit in the same place. The Facilities Director is gone. They may have retired, taken…
project governance
The Executive Sponsor Is Not an Appeals Court
A vendor disagreed with a decision and took it to someone more senior. The owner is the one who has to live with what happened…
The Building Gets Transferred. The Reasoning Often Doesn’t.
Capital projects don’t just transfer buildings. They transfer the consequences of decisions—often without transferring the reasoning behind them. I’ll never forget a General Manager saying…
Every Project Gets an Explanation. Not Every Explanation Is True.
The project is finished. The budget has been reconciled. The punch list is complete. The team gathers for the lessons-learned session. Someone asks what went…
The Hidden Signal That Your Organization Has Outgrown a Facilities-Only Approach
The tipping point isn’t more projects. It’s when every new priority begins changing the assumptions behind projects already in the plan. Organizations don’t wake up…
“Your Guy” Still Has to Earn It
When trusted recommendations quietly change the conversation. I’ve worked with owners and decision-makers who recommended consultants, contractors, and design teams for all kinds of reasons….
Every Executive Has an Attention Budget
What Capital Projects Reveal About Executive Leadership A capital construction project generates a stack of reports every month, and most executives will never read past…
Why Tenants Are Asked to Approve Construction Decisions They Don’t Understand
The approval request isn’t where the decision starts. An email shows up. Can you approve this? Attached might be: A furniture package A lighting selection…
If Your OAC Meeting Turns Into a Debate, You’ve Already Lost Control
If everything is being discussed in OAC, nothing is being managed at the right level. The OAC meeting is not a workshop.When it turns into…
Bad News Does Not Get Better With Age
“The single biggest problem in communication is the illusion that it has taken place” – George Bernard Shaw
Should You Manage the Capital Project Internally?
The question isn’t whether someone on staff can manage the project. It’s whether the organization has the right capability—and capacity—to do it. Originally published March…
Is the Owner Holding Up the Project?
The schedule can slip even when the architect, contractor, and consultants are doing exactly what they are supposed to do. Originally published March 2012. Updated…
What Does an Owner’s Rep Actually Do?
The architect designs. The contractor builds. The broker handles the transaction. Who is looking across the project for the owner? Originally published October 2011. Updated…