The Facilities Director Left. The Decision Process Got Exposed.
The knowledge may remain. Context and authority may no longer sit in the same place. The Facilities Director is gone. They may have retired, taken…
The knowledge may remain. Context and authority may no longer sit in the same place. The Facilities Director is gone. They may have retired, taken…
A vendor disagreed with a decision and took it to someone more senior. The owner is the one who has to live with what happened…
Capital projects don’t just transfer buildings. They transfer the consequences of decisions—often without transferring the reasoning behind them. I’ll never forget a General Manager saying…
The project is finished. The budget has been reconciled. The punch list is complete. The team gathers for the lessons-learned session. Someone asks what went…
The tipping point isn’t more projects. It’s when every new priority begins changing the assumptions behind projects already in the plan. Organizations don’t wake up…
When trusted recommendations quietly change the conversation. I’ve worked with owners and decision-makers who recommended consultants, contractors, and design teams for all kinds of reasons….
What Capital Projects Reveal About Executive Leadership A capital construction project generates a stack of reports every month, and most executives will never read past…
The approval request isn’t where the decision starts. An email shows up. Can you approve this? Attached might be: A furniture package A lighting selection…
If everything is being discussed in OAC, nothing is being managed at the right level. The OAC meeting is not a workshop.When it turns into…
In a recent LinkedIn discussion group amongst professional Owner’s Reps, a question was raised on whether we are referred to as Owner’s Reps, Project Managers or both. …
For many Owners, undertaking a capital improvement project is not something they do all the time. What is often viewed as Owners getting in their…